Support

In addition to offering top class practice management and automation software to suit your needs, we also pride ourselves on providing industry leading customer service and support.

Client Fulfilment Program (CFP)

CFP allows you to keep up to date with the latest developments in your practice management investment. CFP is an economical subscription service payable by monthly Direct Debit. The service delivers cost effective benefits (such as software updates) for all licensed software, on-going research and development in a rapidly changing environment.

Long Support Hours

Valuemate clients receive the highest level service standards within the property industry. We provide personalised Help Desk support via our National Client Centre in addition to providing professional consulting advice in our product range. Our team works side by side with you to provide the best possible client service for your individual requirements.

Service Orientated

Valuemate offers long support hours and a variety of support options for our clients enabling us to help our clients as long and as often as required. The National Client Care Centre operates from 7am to 7pm AEST, Monday through Friday. Weekend support can be organised by prior arrangement under standard consulting rates. Clients may log support queries online through the CFP area, by calling 1300 366 002 or email info@valuemate.com.au.

Compliant Information

For every valuation practice, it is imperative to maintain the account in accordance with your customers needs. Valuemate offers customisable reporting and invoicing processes to meet your customers compliance standards.

Integrate Valuemate into your practice for an improved workflow. Contact us now for a free demo.